Shift Manager

SUMMARY

To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Assists in managing total store operating
• Assures front end is providing customers with quick friendly service
• Perishable department kept full and ready for business
• Frozen/Dairy - ad items, display and milk case full at evening
• Maintains store conditions
• Keeps backroom neat and up to best practices standards
• Assists in handling customer issues
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Customer Minded
• Self-starter
• Self-motivated
• Honest
• Organized
• Leadership skills
• Ability to merchandise/plan and execute
• Reliable
• Product minded
• Detail minded
• Open minded
• High energy level

SUPERVISORY RESPONSIBILITIES

• Directly supervises Associates.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training Associates; planning, assigning, and directing work; addressing complaints and resolving problems as it pertains to customer issues.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or
• One to three months related experience and/or training; or
• Equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or associates of organization.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

• First Aid certification provided at store level
• CPR certification provided at store level
• Power Industrial Truck Certification provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Computer
• Uniform per store policy
• Associates may be required to use standard equipment including, but not limited to,
• Power jack

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Taste or Smell
• Crawl
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Occasionally

• Extreme cold
• Extreme heat
• Wet or humid conditions
• Outside weather conditions
• Risk of electrical shock
• Work near moving mechanical parts

NOISE LEVEL

Regularly

• Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location

Location: Decatur, IL, US

Posted Date: 10/13/2024