Front Desk Receptionist

Front Desk Receptionist

SPONSORSHIP AND HYBRID / REMOTE WORKING NOT POSSIBLE

Location: Corsham, near Bath

Management of the reception area to include:

• Delivering a professional and welcoming ‘Front of House’ service.
• The issue of access ID cards to permanent staff, approved contractors, client contractors (unescorted), in accordance with authorised access levels.
• The issue of access ID cards to contractors (escorted) and visitors in accordance with documented protocols.
• Processing Visitor Access requests via the Portal or email in accordance with Security Policies.
• Processing Additional Access requests within documented guidelines.
• Co-ordinating resource for On Site Support requests and services.
• Understanding of, and compliance with, Security Assignment Instructions.
• Cleanliness of the reception area.
• Managing and updating the key tracker system.
• Monitoring stationery and office supplies requesting replacements as necessary.

Roles & Responsibilities:

• Production of audits as and when requested by the Security Manager.
• Promoting and living the company values.
• Playing an active role in Risk and Resilience Management System.

Experience, Skills & Qualifications:

• Previous experience of working in a reception area.
• A professional and helpful telephone manner.
• Interpersonal skills.
• Computer literacy across the Microsoft Office Package.
• Effective time management skills.
• Previous experience of access control systems desirable.