In Room Dining Supervisor

This job is with Dorchester Collection, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Join us as a In Room Dining Supervisor at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

To be responsible of the smooth running of the shift, across all shifts in line with company standard. To create and maintain a team environment to achieve the required standards, therefore meeting and exceeding the guests expectations

• Complimentary nights with breakfast within Dorchester Collection
• 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
• Very generous Employee Introductory Scheme offered
• Team members' awards and incentives schemes
• Contributory pension scheme entitlement from date of commencement
• Life assurance cover for all team members
• Uniform laundered complimentary
• Complimentary meals whilst on duty at our team members' restaurants
• Complimentary Internet at allocated computers in team areas
• Occupational Health, including subsidized massage treatments and health clinics
• Complimentary Eye Test for VDU users

• Work closely with the Events Operations & In Room Dining Manager to run the In Room Dining department and ensure service standards are met
• Take orders and deliver In Room Dining across and be responsible for amenities and the mini bars
• Guarantee that the highest standard of service and product is delivered to our guests at all times by anticipating their needs with a personalized service
• Manage and deliver effective training and development for the team, including spot checking and guidance
• To deputize in the absence of a manager and be responsible for opening and closing the departments
• Ensure completion of your personal objectives and responsibilities Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required

• Similar relevant previous experience
• Food and wine knowledge
• Food & Beverage - sequence of service

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at HumanResources.CPA@dorchestercollection.com