ERP Functional Support Specialist

Salary Up to £40,000 depending on experience | Hybrid Working(2 days on site). We are based in a rural location with no public transport.

Renishaw are currently undertaking a major global digital transformation programme across the Group to replace existing Sage Enterprise Resource Planning (ERP) and Sage Customer Relationship Management (CRM) systems with Microsoft Dynamics D365.

We are seeking an enthusiastic Functional Support Specialist to contribute to the on-going support, deployment and governance of D365. The role is within the Group Commercial Services function working in a dynamic, hybrid environment based at the Renishaw New Mills site. There could be opportunity for travel during project deployments.

Responsibilities

• Provide subject matter expertise on key D365 modules

• Contribute as part of a deployment team on implementations

• Delivering end user training

• Ability to translate business needs into functional specifications and practical solutions

• Support the user base by responding to customer queries and follow them through to successful resolution

• Follow existing and author new operating procedures as needed.

• Contribute to the ongoing governance of the solution including standardised processes and procedures

Key requirements

• Understanding of business processes

• Understanding of CRM and or ERP concepts and functionalities.

• Ability to be flexible, multi-tasking and organise priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy

• Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders, customers and partners

• Educated to a higher education level

• Previous exposure to large, complex systems implementation projects

Benefits

When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. (*not available at our Castle Donington, Exeter & York sites).

We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family.

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