Group Sales Executive

Group Sales Executive

Maybourne

A fantastic opportunity has arisen for a Group Sales Executive to join the Sales & Marketing team at Maybourne .

What will you write in your Maybourne story?

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne.

At Maybourne It is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by realising a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world.

Who thrives here?

You are passionate for our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.

The Maybourne experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.

Main Duties & Responsibilities

As a Group Sales Executive you will be responsible for converting group enquiries for the Maybourne properties into clients. This is an important role as it generates key revenue for Maybourne in both accommodation and events.

Main responsibilities of the role include but are not limited to:

• Qualify leads from varying sources to ascertain business potential for groups and events at all three MHG properties.
• Responding to enquiries and providing timely group proposals based upon qualification information and venue suitability.
• Pro-actively following up on all tentative bookings, keeping the Group Sales Manager and Sales/Account Manager informed as to the progress of all bookings.
• Issuing contracts upon successful negotiation, this includes calculating deposits and understanding cancellation policies.
• Working with the Sales Team to identify potential sources of groups and events business by analysing evidence of buyer activity in competitor hotels, trade directories and following up referred sales leads as required.
• Daily office coverage, answering telephone calls and responding to internal and external emails.

Successful candidates for our Group Sales Executive opportunity will:

• Have previous experience within a hotel corporate group sales environment.
• Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.
• Have strong organisational and time management skills.
• Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• Strong customer care skills and ability to work under pressure, with excellent attention to detail
• Possess an excellent telephone manner, verbal and written English.
• Have a high standard of personal presentation with confident, professional and welcoming personality

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Salary Sacrifice
• Cycle to Work
• Holiday Trading
• Retail Discount

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour employee assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant employee recognition and award programme with generous prizes.
• Employee of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne .
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.