Crestview Management, LLC
Front Desk Supervisor
Job Location
Eagle River, AK, United States
Job Description
Front Desk Supervisor
Location: Marriott Anchorage Downtown
Job Description:
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area.
Responsibilities:
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E
Location: Eagle River, AK, US
Posted Date: 9/28/2024
Location: Marriott Anchorage Downtown
Job Description:
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area.
Responsibilities:
- Supervise and train front desk staff
- Ensure excellent customer service is provided to all guests
- Maintain a clean and organized front desk area
- Handle guest complaints and resolve issues in a timely manner
- Assist with check-in and check-out procedures
- Manage room reservations and cancellations
- Ensure compliance with hotel policies and procedures
- Perform other duties as assigned by management
- High school diploma or equivalent
- Prior experience in a supervisory role
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and hotel management software
- Ability to work flexible hours, including weekends and holidays
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E
Location: Eagle River, AK, US
Posted Date: 9/28/2024
Contact Information
Contact | Human Resources Crestview Management, LLC |
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