Duty Manager

We are looking for a Duty Manager to work full-time based at a leading development in Leatherhead. The role is paying up to £30,000 per annum.

As a Receptionist, whats in it for you?

• A chance to work for a successful and growing company that will support your professional development.
• A chance to work in a luxury development.
• Full training provided.
• Friendly and supportive working environment

What you will be doing as a Duty Manager?

• Act as the main contact for residents, visitors, colleagues, couriers, and contractors.
• Make sure residents and potential residents have a great experience from their first inquiry to moving in.
• Perform viewings for perspective residents.
• Increase customer satisfaction on all platforms.
• Complete inventory checks before check-ins and after check-outs.
• Inspect occupied and vacant properties to ensure they are in excellent condition and report any issues.
• Manage the residents move out process.
• Attend resident events and help with the planning of these events.
• Help to create a vibrant and welcoming community within the building, offering exceptional customer service at all times.
• Assist team members with ad hoc duties as and when required.

What are we looking for in our Duty Manager?

• Ideally ARLA qualified (desirable but not essential)
• Exceptional customer service skills with a passion for building long-term working relationships.
• Excellent communication and interpersonal skills.
• Resilient, able to work under pressure.
• Proactive and able to use your own initiative.
• We are keen to speak to candidates with previous experience in the following industries: hotels and hospitality, residential buildings, serviced offices, and high-end fitness and leisure.

This Duty Manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.

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