Director of Operations

INTERNATIONAL BRAND. 4 STAR. MULTI OUTLET. FULL SERVICE. GREAT BENEFITS

WHO ARE THEY?

We are seeking a charismatic, dynamic leader with a passion for hospitality to oversee all aspects of our clients operations after their stunning refurbishment.

As the Director of Operations, you will oversee the daily operations of the hotel, ensuring exceptional guest experiences, financial performance, and staff development. You will work closely with department heads to maintain high standards in all operational areas, including housekeeping, front desk, food & beverage, and maintenance,M&E and Spa facilities.

WHAT WILL YOU GET UP TO?

• Lead, motivate, and develop a team across various departments including Food and Beverage, Rooms, Housekeeping, Meeting & Events and Spa.
• Ensurethe highest standards of guest experience, andthat guests can fully enjoy their visit.
• Ensure the seamless operation of all hotel functions across a large operation across multiple acres.
• Drive operating profit through efficient management and innovative strategies.
• Uphold our commitment to exceptional guest experiences, ensuring high levels of satisfaction and repeat business.
• Oversee the planning and execution of events.
• Ensure culture, ethos and value is practiced across the business.

YOUR DNA
Minimum of 5-7 years of progressive hotel management experience, with at least 3 years in a senior leadership role.Strong knowledge of hotel operations, including front office, housekeeping, food & beverage, and M&E.Proven track record of driving operational efficiencies and delivering exceptional guest satisfaction.Exceptional leadership and team-building skills with the ability to inspire and motivate.Excellent communication, organizational, and problem-solving abilities.Proficient in hotel management systems and software (e.g., Opera, Micros).

AMRT1_UKCT

Location: Manchester, GB

Posted Date: 9/21/2024