Accounts Receivable Specialist

About The Role

Working within Ecotricity’s Transactional Finance team, this position is an Accounts Receivable role responsible for posting Customer payments, including credit card, bank receipts and direct debits. Payments should be posted ensuring timely and accurate Cash Allocation. Working with key stakeholders both within and outside the wider finance team to provide query support to strict deadlines and providing strong customer service.

The department is friendly and professional and requires a self driven, highly motivated individual capable of identifying continual improvements.

In addition to the core activities, you may be responsible for undertaking other project-based work within Accounts receivable team all aimed at delivering a high and consistent quality of service to Ecotricity customers.

What you will do

• Post Payments to customer accounts within agreed timescales
• Dealing with queries regarding Customer payments, from both internal and external contacts
• Providing cover for other Accounts Receivable Specialists in their absence
• Processing customer refunds
• Working closely with staff in the finance and business teams and assisting with any ad-hoc queries.
• Any other AR related activities as requested by Team Leader, Manager or Head of Department

About You

The Accounts Receivable department is a fast paced and high-volume environment so a methodical approach, an ability to maintain accuracy and remain calm under pressure are critical. The role requires a self-starter with excellent attention to detail and an ability to work to daily deadlines as part of a close-knit team. You'll be numerate and literate, able to be reactive within a fast-paced office environment with fluctuating workloads. You'll be keen to learn with a positive, can-do attitude.

As an Accounts Receivable Specialist, you'll be in contact with Ecotricity customers and other internal departments so good communication skills and a focus on customer service nre essential.

This is a role which will involve the handling of sensitive financial data and so requires someone who can show maturity, sensitivity and discretion.

What you will bring

Personal characteristics including enthusiasm and reliability are as important as specific experience, however a strong candidate for the role will have some, or all of the following skills and experience.

Skill Set Required

• Excellent communication skills (verbal & written), including English language with the ability to ask questions to clarify instruction or information as necessary
• Excellent knowledge of MS Office software, particularly Excel and Word
• Excellent level of numeracy and accuracy
• Detail orientated and the ability to self motivate

Specific Knowledge Desired

• Experience using billing systems such as Junifer, Workday or SAP
• Experienced in accurate data entry
• Finance/Cash Allocation experience
• Analytical mind set with the ability to identify the root cause of problems
• Ability to prioritise tasks and manage deadlines in a fast moving environment
• Ability to learn new tasks
• Working knowledge of Pay As You Go activities.

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution

Volunteering day

Hybrid working

Various company discounts (including shops, gym, days out and events)

Holiday of 25 days (plus bank holidays) & ability to buy/sell days

Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass.

We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.