Dutch speaking Customer Service Advisor

Job Title: Dutch speaking Customer Service Advisor

Location: Newcastle (Hybrid)

Salary: £24,000 per annum

Job Type: Permanent, rotational shift pattern

Are you fluent in Dutch and passionate about customer service? Join our client's team in Newcastle as a Dutch-Speaking Customer Service Advisor!

We are seeking an enthusiastic and customer-focused individual to provide excellent service to our client's Dutch-speaking customers. This hybrid role offers the flexibility of working both from home and from our client's Newcastle office, with a salary of £24,000 per year.

Key Responsibilities:

• Communicate with customers via live chat, email, and phone to resolve queries and provide support.
• Solve problems efficiently while adhering to company policies and procedures.
• Collaborate with different teams to ensure customer issues are resolved promptly.
• Manage customer interactions professionally, ensuring a positive experience at every touchpoint.

What we're looking for:

• Fluency in Dutch – Essential for this role.
• Strong customer service skills with a passion for helping others.
• Flexibility to work a rotational shift pattern, including late nights.
• Excellent communication skills and a professional telephone manner.

Why Join?

• Well-being allowance to support your active lifestyle
• Private health insurance
• Discounts across a range of shops, gyms, bars & restaurants
• A permanent position with opportunities for growth and development.

If you're ready to be part of a dynamic team and provide top-notch customer service, apply now or send your CV to t.chau@eurolondon.com