Viejas Enterprises
Lead Maintenance Worker
Job Location
Alpine, CA, United States
Job Description
GENERAL SUMMARY
Provides support to the department by working closely with supervisor/manager to meet the needs of the internal and external guests. Coordinates and trains team members on work duties and departmental policies and procedures. Performs a variety of duties in general maintenance and housekeeping at the Viejas Outlet Center, Bingo Hall, administrative buildings, and training center.
CORE SCOPE OF POSITION
* Coordinates the work of team members.
* Develops and maintains scheduling of staff to meet and/or exceed department service requirements.
* Resolves problems or refers matter to supervisor/manager.
* Observes and documents team member's guest service and technical performance.
* Trains team members on departmental policies and procedures and documents the training.
* Assists with ensuring that departmental policies and procedures are followed.
* Ensures staff is aware of marketing promotions and changes related to Viejas Enterprises' policies and procedures.
* Schedules and completes carpet shampooing and extraction.
* Maintains all floor equipment in good working order.
* Maintains professional demeanor and communication.
* Maintains consistent attendance, punctuality, and appearance that contribute to a high level of team performance and guest service.
* Responds in a timely manner to trouble calls such as store issues, leaks, lights, restrooms, etc.
* Responds to maintenance emergencies as needed.
* Documents call incidences as appropriate.
* Assists in preparing the facilities for special events, including setting up and taking down chairs for shows in the Show Court and Park.
* Ensures housekeeping and maintenance equipment are maintained and available for use.
* Works with Purchasing to order housekeeping and maintenance supplies and equipment.
* Responsible for reading any departmental memos and staying current on any Enterprise and Outlet Center policy or procedure changes.
* Attends training classes required.
* Understands and practices good safety and sanitation procedures.
* Handles cleaning chemicals as directed using proper formula for their safe use at all times. Refrains from depositing harmful products into sewage system.
* Ensures a clean and safe environment is maintained.
* Performs other duties as assigned.
* Maintains interior and exterior walls and surfaces by painting, plastering, and/or general repairing, including benches, chairs, and tables.
* Maintains, installs, and repairs plumbing systems throughout the facility.
* Inspects, cleans, repairs, and/or replaces roofs, floor and ceiling tiles.
* Adjusts heating and air conditioning thermostats.
* Ensures proper working condition of doors and windows; replaces or repairs as necessary.
* Inspects buildings, facilities, and equipment to determine needed repairs; makes or recommends repairs or alterations as needed.
* Washes, scrapes, and sands interior and exterior hand railings and cleans the bronze statues.
* Cleans/moves furniture and washes windows occasionally.
* Cleans light fixtures as required.
* Empties trash cans and dumpsters throughout the center.
* Picks up and bales cardboard as needed.
* Assists with estimating, material takeoffs, and maintaining files of specifications.
INTERACTION
* Interacts with guests and peer groups.
SUPERVISION
* Is a working lead, assisting with training, assigning tasks, and monitoring work performance of team members.
EDUCATION/CERTIFICATION
* Requires high school diploma.
* Possesses or acquire certified license to operate trash compactors and cardboard balers.
* Possesses or acquires license to operate a forklift.
* Valid California driver's license preferred.
EXPERIENCE
* 5 more years of related experience and/or training.
* Experience working with small electrical, plumbing, carpentry and/or related building trades.
KNOWLEDGE AND SKILLS
* Ability to lead and mentor a team.
* Knowledge and proper use and maintenance of hand and power tools related to job functions.
* Good verbal, written, and interpersonal communication skills.
* Ability to multi-task.
* Must be able to follow direction and work as a team.
* Must be able to work in a fast paced environment.
Location: Alpine, CA, US
Posted Date: 9/20/2024
Provides support to the department by working closely with supervisor/manager to meet the needs of the internal and external guests. Coordinates and trains team members on work duties and departmental policies and procedures. Performs a variety of duties in general maintenance and housekeeping at the Viejas Outlet Center, Bingo Hall, administrative buildings, and training center.
CORE SCOPE OF POSITION
* Coordinates the work of team members.
* Develops and maintains scheduling of staff to meet and/or exceed department service requirements.
* Resolves problems or refers matter to supervisor/manager.
* Observes and documents team member's guest service and technical performance.
* Trains team members on departmental policies and procedures and documents the training.
* Assists with ensuring that departmental policies and procedures are followed.
* Ensures staff is aware of marketing promotions and changes related to Viejas Enterprises' policies and procedures.
* Schedules and completes carpet shampooing and extraction.
* Maintains all floor equipment in good working order.
* Maintains professional demeanor and communication.
* Maintains consistent attendance, punctuality, and appearance that contribute to a high level of team performance and guest service.
* Responds in a timely manner to trouble calls such as store issues, leaks, lights, restrooms, etc.
* Responds to maintenance emergencies as needed.
* Documents call incidences as appropriate.
* Assists in preparing the facilities for special events, including setting up and taking down chairs for shows in the Show Court and Park.
* Ensures housekeeping and maintenance equipment are maintained and available for use.
* Works with Purchasing to order housekeeping and maintenance supplies and equipment.
* Responsible for reading any departmental memos and staying current on any Enterprise and Outlet Center policy or procedure changes.
* Attends training classes required.
* Understands and practices good safety and sanitation procedures.
* Handles cleaning chemicals as directed using proper formula for their safe use at all times. Refrains from depositing harmful products into sewage system.
* Ensures a clean and safe environment is maintained.
* Performs other duties as assigned.
* Maintains interior and exterior walls and surfaces by painting, plastering, and/or general repairing, including benches, chairs, and tables.
* Maintains, installs, and repairs plumbing systems throughout the facility.
* Inspects, cleans, repairs, and/or replaces roofs, floor and ceiling tiles.
* Adjusts heating and air conditioning thermostats.
* Ensures proper working condition of doors and windows; replaces or repairs as necessary.
* Inspects buildings, facilities, and equipment to determine needed repairs; makes or recommends repairs or alterations as needed.
* Washes, scrapes, and sands interior and exterior hand railings and cleans the bronze statues.
* Cleans/moves furniture and washes windows occasionally.
* Cleans light fixtures as required.
* Empties trash cans and dumpsters throughout the center.
* Picks up and bales cardboard as needed.
* Assists with estimating, material takeoffs, and maintaining files of specifications.
INTERACTION
* Interacts with guests and peer groups.
SUPERVISION
* Is a working lead, assisting with training, assigning tasks, and monitoring work performance of team members.
EDUCATION/CERTIFICATION
* Requires high school diploma.
* Possesses or acquire certified license to operate trash compactors and cardboard balers.
* Possesses or acquires license to operate a forklift.
* Valid California driver's license preferred.
EXPERIENCE
* 5 more years of related experience and/or training.
* Experience working with small electrical, plumbing, carpentry and/or related building trades.
KNOWLEDGE AND SKILLS
* Ability to lead and mentor a team.
* Knowledge and proper use and maintenance of hand and power tools related to job functions.
* Good verbal, written, and interpersonal communication skills.
* Ability to multi-task.
* Must be able to follow direction and work as a team.
* Must be able to work in a fast paced environment.
Location: Alpine, CA, US
Posted Date: 9/20/2024
Contact Information
| Contact | Human Resources Viejas Enterprises |
|---|