Community Manager VA1829

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

Do you have:

• Experience working as a reception manager in a corporate office environment.
  
• Exceptional organisation and communication skills.
• An interest in the local area and community
  
• The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.

We arecurrently seeking to employ an experienced Communuty Manager who is looking for anexciting opportunity to join one of our clientsbased in Holborn.

This is a great opportunity for an enthusiastic, self-motivated candidate who enjoys leading the team to provide a welcoming and efficient guest experience to all occupiers and their guests.

This is a full time permanent role working45 hours per week between the hours of 7:30am to 5:30pm, Monday to Friday at an annual salary of £32,000.

A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

Benefits include:

• ?28 days holiday per year inc. Bank Holidays,
• Employee Assistance Programme.
• Eyecare Vouchers.
• Perkbox.
• Recommend a friend scheme.
• Training & development opportunity.

Your responsibilities will include:

• Lead by example process all guests in a polite and courteous and professional manner and ensure personal presentation is to a high standard always. Demonstrate an understanding of 5 star and VIP guest service. Suggest and implement new ideas to continually improve guest experience.

• Be responsible for ensuring the day-to-day delivery of the guest experience is smooth, professional, friendly and efficient. Continually assess and suggest new ways of delivering service excellence. Work both proactively and reactively to deliver the best service and visitor experience.

• Document and implement any changes to protocols and ensuring all team members are fully briefed on these amendments.

Sound like the job for you? We look forward to receiving your application soon!

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