Portfolio Manager

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

Reporting to the Head of Project Practice you will be responsible for a team of project managers, ensuring quality of service leading to successful implementations and excellent customer outcomes.

Duties and Responsibilities:

• Ability to communicate effectively at all levels
• Well organised and methodical with high attention to detail
• Excellent analytical and problem solving skills
• Strong commercial awareness
• Proven experience managing HR / Payroll Systems projects
• Provide line management, mentoring and support to Project Managers, e.g. by reviewing projects, audit reports and conducting individual evaluations to ensure effectiveness, quality and adherence to project management standards.
• Proactively ensure that the team’s utilization is high and the performance of the team achieves the KPIs set out by the Head of Project Management, as directed.
• Support pre-sales activity by providing guidance and assistance when designing commercial contracts for Professional Services delivery.
• Temporarily cover Project Management Responsibilities for absent Project Managers or during periods of high project demand, including management of risks, issues, budgets, changes, communications and all other project management activities as required through the project lifecycle in accordance with MHR’s project methodology
• Ensure that project governance and implementation standards are fully embedded and adhered to throughout the portfolio
• Support the management team to ensure revenue targets are met as per the business plan.
• Regularly review project status with Project Managers to ensure early identification of potential customer complaints or escalations
• Champion and promote an understanding of the Project Management Methodology throughout the business
• Support other business areas as required
• Work in conjunction with the PMO to effectively manage the asset base of the portfolio of projects
• Work in collaboration with Project Managers and Sales teams to identify and realise additional commercial opportunities and ensure optimization of resource deployment

Skills:

• Project Methodology
• Planning and Organisation
• Leadership
• Managing Portfolio level Risks and Issues
• Commercial Awareness

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.