IT Apprenticeship

Calling all tech savvy IT enthusiasts! Baltic Apprenticeships are thrilled to be partnering with a successful trust called David Ross Trust who are on the hunt for another IT Support Technician apprentice to join their team and be an instrumental part of their next stage of growth!

David Ross Trust?have previously supported many apprentices in the past and are looking for someone to become a key member of team and even one day be in a position where theyre leading their own team.

If youre a sociable person who is excited by the idea of expanding your technical skills, this is the role for you!

The Trust is a network of unique and diverse academies, committed to becoming one of the top-performing multi-academy trusts in the country, committed to delivering the highest educational standards alongside an unrivalled package of sporting and cultural enrichment, there is no better place to kick-start your IT career!

As an IT Apprentice, you will be an essential part of the team, responsible for the delivery of an effective ICT support service throughoutthe academy to respond to identified need, ensure continuity of service andachieve planned reporting objectives and deadlines.

In this role, youll work towards your Level 3 Microsoft Information Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Carries out routine IT support tasks as set out in the maintenance plan by line manager
• Checks the service desk for tickets assigned by the system, and actively picks up others when able
• Supports the resolution of IT support issues from the service desk, ensuring the users are able to return to normal operation as rapidly as possible
• Assists in carrying out planned changes to the academy system as required
• Carries out any scheduled works (such as patches) as directed
• Carries out any routine checks and maintenance tasks on the system as directed
• Remains alert for any problem with IT security at the site, assisting with resolving any problems and investigating the cause

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours&Benefits:

• Salary -17,000
• 31 days annual leave plus statutory holidays
• 37 Hours per week - Monday - Friday
• Access to Local Government Pension Scheme
• Regional networks of Trust colleagues and access to key leaders in Education
• Commitment to employee Health and Wellbeing including dedicated Employee Assistance Programme
• Awards and Recognition Scheme
• Flexible working patterns
• Benefits Platform
• Discounts on car leasing
• Holiday discounts
• Cinema tickets
• Restaurant booking discounts
• Cycle to Work Scheme

Desired Qualities, Skills and Knowledge:

• Passion for IT
• Wants to work in a school environment
• Communication skills - Written and verbal
• Dedicated to learning and development
• Can work independently and as part of a team
• Able to prioritise tasks
• Grade 5/C in English and 4/C in Maths GCSE

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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