Hospitality Manager

Bring your wealth of service industry experience to a caring and supportive environment, one that makes a positive difference to peoples lives, when you join Signature Senior Lifestyle as a Hospitality Manager at our luxury care and nursing home in Caversham.

• Up to £49,000per annum plus annual bonus
• Up to 30 days annual leave, starting at 25 plus 8 bank holidays depending on length of service
• Workplace pension with matching contributions
• Free meals on shift for staff working 6+ hours
• Private medical insurance and company sick pay
• Life Assurance Scheme
• Blue Light discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Reading nearest train station
• Walking - 1.5 miles from nearest train station
• Public Transport -Route Berry 23 from Reading station to 1 mins walk from home

At Signature we would like to work toward a Care with Hospitality approach. We are carefully setting the standards supported by learning and ongoing quality monitoring from the core of our service delivery model.

From our exceptional dining experiences to our luxurious environment, our Hospitality Manager oversees all non-clinical areas of our home. Youll be responsible for managing & overseeing Food & Beverage service, Culinary (Kitchen), housekeeping, activities and front of house (Reception & Concierge), to ensure everyone who lives in and visits your home has the best possible experience.

Alongside the day to day running of your departments, ensuring your team are meeting the highest levels of service, youll be building relationships with residents, championing their experience, taking on board their feedback and managing their expectations. Youll take the lead in resolving complaints and investigating incidents. Youll manage the homes budget and any costs associated with your teams, including provisions from external resources.

Youll also be a supportive and caring leader. Youll ensure your team has the right skills to meet the needs of your home, identifying and facilitating any training and development. Youll lead by example, maintaining high standards and setting out clear expectations of each team member. Youll also be their mentor and someone they can rely on in a difficult situation.

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, youll fit right in.

As well as your dedication to providing exceptional service, 1 to 2 years experience in a supervisory role, ideally in healthcare, restaurants or hotels, industry relevant qualifications, and local market knowledge are all a big advantage.

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the know-how inside you. Apply to Signature Senior Lifestyle today.

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