Meeting and Events Sales Office Manager

Come and join us at Richmond Hill, a Georgian hotel perched atop the hill in Londons greenest borough, as our Meeting and Events Sales Office Manager.

Our team are the heart and soul of everything we do and looking after them is our top priority. We are delighted to say that our dedication to nurturing this wonderful team has led us to be recognised as one of the best companies to work for in the UK by The Sunday Times and The Caterer.

The award-winning culture at the hotel is progressive, independent, and free-spirited - its just the fabric of the buildings thats historic, not our approach to business. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day.

Is this Meeting and Events Sales Office Manager role right for me?

As the Meeting and Events Sales Office Manager, you will analyse local market trends and competitor activity to recommend strategies that maintain the hotels leading position in the marketplace, focusing on the development of future and repeat business. This role is ideal for someone who excels in a highly visible position, is committed to continually enhancing standards, and is driven to make a significant impact on guest experiences. You will collaborate with an ambitious team, with a key focus on creating memorable experiences for our guests.

Key Responsibilities:

• Manage the sales and catering schedule to boost revenue.
• Lead and inspire your team, ensuring efficient handling of bookings and excellent customer service.
• Promote a strong sales culture within the department.
• Maintain high standards of customer service and introduce new ideas to enhance it.
• Build and maintain professional relationships with clients and agents.
• Solve problems independently and handle multiple deadlines.
• Develop strong client and agent relationships for top-notch service.

What we are looking for:

• Positive attitude and strong communication skills.

Ability to thrive in a fast-paced, detail-oriented environment with a sales focus.

• Proven leadership and team development skills.
• Strong negotiation abilities.
• Someone that can stay calm under pressure and maintain high standards.
• Passion for events and exceptional hospitality.
• Previous experience in hotel or conference venue sales.
• Someone who enjoys working in a dynamic, vibrant setting and delivering great hospitality.
• Knowledge of Opera and Sales and Catering systems is a plus.

Whats in it for you:

• Youll enjoy a competitive annual salary of £39k, plus a monthly service charge averaging £400, and an annual bonus scheme based on KPIs.
• Access to hundreds of online perks & discounts
• BUPA private health insurance scheme
• Free health cashback plan for you and your family
• 33 days holidays including Public & Bank holidays
• Salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
• Free use of our onsite gym
• Bespoke career development through internal and external training schemes
• Free meals on duty
• Refer a friend scheme, with up to £500 incentive.
• Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
• Free parking on site
• Flexible working patterns, as well as much more

If this sounds like a role you could get excited about, we would love to hear from you!

Please note that all applicants must be eligible to live and work in the UK.

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Location: Richmond, GB

Posted Date: 9/19/2024