Receptionist

Here at DoubleTree by Hilton Woking, we know our colleagues are key to our success. Thats why were passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

Were looking for a friendly and passionate Receptionist to join our team.

The Role

As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.

Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.

The Person

As well as having previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. Youll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, youll have a good command of the English language and be very well presented.

Benefits

• GoHilton you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Private Healthcare Plan financial assistance towards the cost of healthcare
• Learning and development opportunities from our lots of in-house training courses and programmes and over 1,000 training courses available on our Training University
• Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
• Attractive front office upselling incentives scheme
• Recommend a Friend incentive bring your friends on board and receive a bonus after theyve been with us for 6 months
• Hero Of The Month recognition programme to recognise and celebrate your achievements
• Free-of-charge freshly cooked meals to enjoy on duty
• Free-of-charge dry-cleaning for your uniform

Lots of team member social events and wellbeing events

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