Spa Manager

Spa Manager - Francis Hotel, Bath - £40,000 pa plus bonus and benefits

As we continue our full refurbishment of the Francis Hotel, we are now seeking a Spa Manager to join our management team. Our transformative £13M renovation is now well under way and this role will crucial in the repositioning The Francis as the premier destination to stay, dine and unwind in the heart of Bath.

This position contributes to The Francis Hotels success providing a consistently memorable and relaxing wellbeing experience for our guests with the willingness to exceed guest expectations

Responsible for driving the revenue of all business centres in the Spa through effective scheduling, yield management and sales whilst working alongside all other departments in the hotel you willmanage, support, train and develop a highly motivated and engaged team who deliver consistently high standards of service and operation in all areas.

As an Ambassador for the Spa, this role ensures outstanding guest relations, driving and delivering The Francis brand standards.

About Sutton Hotel Collection:

The Sutton Hotel Collection is a privately owned group of historic hotels, each situated in outstanding locations. Our brand is still young, but our vision has always been clear, to create a brand that places its people at the heart of the business, plays an active role in local communities, genuinely cares about its guests, and consistently delivers an effortless yet authentic and superior level of service.

Owned by the Sutton family, who are passionate about being an employer of choice, we are committed to developing one of the leading upper four-star hotel brands in the UK. As we continue this exciting journey, we invite you to be part of our next chapter.

Our People

The Sutton Hotel Collection is a family-owned group, by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits

We want to share the Sutton Hotel Collections values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive when you join us:

Free Hotel Breaks- From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

Leisure Passes- We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

Enhanced Maternity and Paternity Leave(26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

Institute of Hospitality- We will pay for your membership, creating avenues for learning, coaching, and mentoring.

Learning and Development- An extensive range of training opportunities are available to facilitate your personal development.

Health Assured- A confidential service offering CBT therapy, up-to-date information, support, and advice on a broad range of subjects.

Subsidised Learning Courses- We encourage your learning, and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme.

At Sutton Hotel Collection, we are an inclusive, natural, generous, ethical, and diverse group of people, we create moments that matter as one team peak performance.

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