EE
Customer Success Agent - Apprenticeship Program (Hiring Immediately)
Job Location
Hyde Park, United Kingdom
Job Description
##
## **Wondering If You’re What We’re Looking For?**
We believe in a completely personal environment, where you’re treated like you
want to be treated. We’re committed to working together to build a community
where everyone feels they belong. Whatever your age, race, sexuality,
disability, religion or gender identity, we recognise and celebrate our
differences and embrace diversity at all levels. Everyone is welcome at EE.
**Where** : EE Doncaster
**Full time** : Apprentice
**Salary** : £20,280 per year
**Start date:** 11112024
## **The Role**
Are you bold and want to get paid? A little bit brilliant but want to keep
learning? And really clear you want to start a career? If so, wow, you could
really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm,
enthusiasm and belief to ensure our customers experience the best of EE every
time they talk to us. In our customer service team we help people get to grips
with everything from their bill and their contract, to a particular feature on
their new smartphone.
You can come from any background and all you need is the energy, talent and
ambition to launch an amazing career at EE. So buckle up and get ready to
learn loads, earn fast, receive training towards an NVQ and enjoy all the
extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at Plusnet; we are a family, and this ethos includes
our customers too. This means that your role will be to make sure our
customers receive an exceptional and personal service every single time
.
## **Your Future With Us**
We are passionate about helping you progress your career and are committed to
your growth and development. When the time is right for you, we’ll be right
there and will do everything we can to help you get to where you want to be.
## **What’s in it for you?**
* A great salary and incentives throughout the year.
* Huge discounts of EE & Plusnet products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
* Concierge service.
## **Apprentice Shift Pattern**
| Mon| Tue| Wed| Thu| Fri| Sat| Sun
---|---|---|---|---|---|---|---
Week 1| 08:00-16:30| 08:00-16:30| 08:00-16:30| 08:00-16:30| 08:00-16:30| Off|
Off
Week 2| 09:30-18:00| 09:30-18:00| 09:30-18:00| 09:30-18:00| 09:30-18:00| Off|
Off
Week 3| 11:30-20:00| 11:30-20:00| 11:30-20:00| 11:30-20:00| 11:30-20:00| Off|
Off
Week 4| 08:30-17:00| 08:30-17:00| 08:30-17:00| 08:30-17:00| 08:30-17:00| Off|
Off
Location: Hyde Park, GB
Posted Date: 9/15/2024
## **Wondering If You’re What We’re Looking For?**
We believe in a completely personal environment, where you’re treated like you
want to be treated. We’re committed to working together to build a community
where everyone feels they belong. Whatever your age, race, sexuality,
disability, religion or gender identity, we recognise and celebrate our
differences and embrace diversity at all levels. Everyone is welcome at EE.
**Where** : EE Doncaster
**Full time** : Apprentice
**Salary** : £20,280 per year
**Start date:** 11112024
## **The Role**
Are you bold and want to get paid? A little bit brilliant but want to keep
learning? And really clear you want to start a career? If so, wow, you could
really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm,
enthusiasm and belief to ensure our customers experience the best of EE every
time they talk to us. In our customer service team we help people get to grips
with everything from their bill and their contract, to a particular feature on
their new smartphone.
You can come from any background and all you need is the energy, talent and
ambition to launch an amazing career at EE. So buckle up and get ready to
learn loads, earn fast, receive training towards an NVQ and enjoy all the
extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at Plusnet; we are a family, and this ethos includes
our customers too. This means that your role will be to make sure our
customers receive an exceptional and personal service every single time
.
## **Your Future With Us**
We are passionate about helping you progress your career and are committed to
your growth and development. When the time is right for you, we’ll be right
there and will do everything we can to help you get to where you want to be.
## **What’s in it for you?**
* A great salary and incentives throughout the year.
* Huge discounts of EE & Plusnet products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
* Concierge service.
## **Apprentice Shift Pattern**
| Mon| Tue| Wed| Thu| Fri| Sat| Sun
---|---|---|---|---|---|---|---
Week 1| 08:00-16:30| 08:00-16:30| 08:00-16:30| 08:00-16:30| 08:00-16:30| Off|
Off
Week 2| 09:30-18:00| 09:30-18:00| 09:30-18:00| 09:30-18:00| 09:30-18:00| Off|
Off
Week 3| 11:30-20:00| 11:30-20:00| 11:30-20:00| 11:30-20:00| 11:30-20:00| Off|
Off
Week 4| 08:30-17:00| 08:30-17:00| 08:30-17:00| 08:30-17:00| 08:30-17:00| Off|
Off
Location: Hyde Park, GB
Posted Date: 9/15/2024
Contact Information
| Contact | Human Resources EE |
|---|