Catering and Events Manager

Catering & Events Manager

Location: Bristol with regular travel around the South West

Hours of work: 40

Contract Type: Permanent

The Catering & Events Manager will take responsibility and ownership of all catering and events service delivery across all client corporate and office buildings.

Job Description

As Catering & Events Manager, your role will involve aligning both catering and events delivery for seamless service.

For catering, you will manage and oversee all aspects of the operation with strategic planning for growth and profitability. Driving consistency in delivery and maintaining high standards of health, safety, and quality within catering services is essential.

For events, you will provide a wide range of services for the customer across their estate. This includes everything from tea and coffee for meetings to organising much larger three-day events across multiple buildings for executive teams.

If you have a passion for excellence, a strategic mindset, and a commitment to outstanding service, we invite you to join our team and make a significant impact.

Key Responsibilities

• Manage and provide direction and support to the teams of the catering services, ensuring they can carry out their roles efficiently & effectively
• Ensure effective recruitment, training & development of staff and put in place succession plans
• Ensure effective management of staff within their control and ensure compliance with all relevant policies and procedures in relation to food safety, operations management, HR, recruitment, absence management, disciplinary procedures, etc
• Create and maintain a healthy, safe & secure environment and ensure compliance with all H&S legislation
• Effectively manage people and financial resources to maximise contract profitably, through efficient control procedures around ordering & budget management
• Produce accurate and timely reports and information as required by the client or the company
• Promote and develop Company services, keeping line management informed of possible growth, development and business opportunities
• Maintain operations, meet and exceed agreed quality standards, creating necessary conditions for productivity

Professional and Personal Competencies/Qualifications

• Proficient in the use of Microsoft 365 products
• Diploma or Degree Level in Catering, Hospitality & Events
• Related experience in catering & event management
• Excellent people management skills
• Very customer focused
• A proven leader with significant experience managing high profile events

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com