Operations Manager, Food Industry, East London

Applicants are required to meet the following criteria: Degree / 5 years experience at an Area Coach level and proven relevant performance Previous experience in the quick service restaurant industry an advantage Good communication skills in English Good MS Office ability and valid drivers license The successful applicant would be responsible for, but not limited to: Contextualizing and implement strategic operational systems according to the vision and mission of the franchisee in the market Review and present bench plans to stakeholders Maintain operational standards as determined by Franchisor Identify / develop candidates for succession planning Ensure score card gaps are identified Evaluate IR incidents / chair IR meetings and obtain HR input when needed Ensure recruitment practices are aligned and conduct evaluations Compile development plans and coach / develop subordinates Identify capability issues, action and follow up Customers ensure action plans are completed Sales authorise plans / promotions; co-ordinate budgets; review competitor analysis reports; achieve KPIs aligned to franchise measures; drive sales; oversee maximising of sales / profit Profits prepare and present business reviews; analyse profit & loss statements General create / oversee operational business plan; collaboration with all relevant stakeholders; oversee HR, Finance / Marketing functions; address operational development of new stores; build business relationships; continuous analysis of restaurant performance Salary: Market related

Location: East London, ZA

Posted Date: 5/9/2024